Return & Refund Policy
We hope you love the way you look and feel in Mirabela-making a statement on every step of your journey. While we strive to make your shopping experience smooth and joyful, we understand that sometimes a different size or other considerations may be needed. If you wish to return an item, please contact us first at admin@mirabela.net to receive approval before sending anything back.
Eligibility for Returns
- Return approval must be obtained by email before mailing the item.
- The return window is 14 days from the date your order is delivered.
- Items must be new, unworn, unwashed, and in original condition.
- All hang tags and labels must remain attached.
- Sale items are final sale and not eligible for refunds.
Order Cancellations & Delivery Refusals
- Once an order has been processed, cancellations are not accepted.
- If an order has already shipped, and the customer refuses delivery for any reason-including cancellation requests, taxes, duties, or failure to accept delivery-the order becomes non-refundable.
Refunds
- Approved refunds will be issued to the original form of payment.
- Processing time may vary, and it may take several business days for the refund to appear on your account.
